Dear Nadine, Thank you for booking and for your message! Even though you have booked breakfast only, you are absolutely welcome to dine with us in the evening. You can enjoy our Main Restaurant for dinner at a rate of €39 per person (excluding drinks). Additionally, we offer four à la carte restaurants, each with its own unique cuisine and atmosphere. However we recommend making a reservation if you want to dine there, as they can get busy. Kind regards,
Ich habe nur mit Frühstück gebucht. Wollte fragen ob ich trotzdem im Hotel im Restaurant Essen darf Abends einmal?
Deluxe Twin Room welche Ausblick hat dieses Zimmer? Ist das wirklich komplett renoviert und neu? Ist der Strand schön?
Dear Nadine, Thank you for your interest in our Deluxe Twin Room. This specific room type is located around the house and can offer different views, such as pool, garden, or sea. If you are specifically interested in a sea view, you need to book a Sea View room of this category. The Deluxe Twin Rooms were fully renovated between 2015 and 2019, offering a refreshed and modern atmosphere for a comfortable stay. Regarding the beach, we are committed to providing our guests with the best possible beach experience. Due to changing weather conditions, the area in front of the hotel is susceptible to
Habe eine Frage zu den Toiletten im Zimmer, auf Kos so üblich kommt das Toilettenpapier in den Eimer neben der Toilette,
ist das im Neptune auch so ?
Nein! Toilettenpapier wirfst du normal in die Toilette
Wir haben HP gebucht, können wir auch in den a-la-card Restaurants essen? Gegen Aufpreis? Wird es mit dem HP Satz verrechnet?
Wie oft in 1 Woche?
Du kannst in allen Restaurant essen gehen und bekommst 50% des Preise angerechnet wenn du HP gebucht hast
Ist der Strand kieslig oder sandig ? Guter flacher Einstieg ins Meer ? Breiter Strand neben dem Hotel auch nutzbar ? Auch für Kinder geeignet?
Dear Susanne, The beach is sandy and has a shallow entrance into the sea. Please note that our resort features two beach areas: one is protected and has limited sea access, while the other offers free access to the water. The latter is probably also the one you are referring to as the "wider" beach. And yes, this beach is appropriate for children. Kind regards,
Is smoking permitted at the table outside the restaurant?
Dear Frank, Please allow us to add a small detail; the south terraces of the Main Restaurant are designated non-smoking areas. Kind regards,
Gibt es auf den Zimmern lösliches Kaffeepulver und wird dieses täglich aufgefüllt ?
Dear Maike, Yes, we offer coffee powder in the rooms, which will be replenished when used. Best regards,
Darf man in der Nacht im Pool oder mehr Schwimmen?
Dear Dominic, As Ulrike pointed out, the sea is a public space that you can use at your discretion. However, we agree with her that using it at night may not be the safest option. Please note that our pools are not available for use after they close at 19:30 for safety reasons. Since the pools contain fresh water, they need to be cleaned regularly. Chemicals are used during this cleaning process, which is why swimming is not permitted at that time. You are welcome to use the pools again starting at 07:30 in the morning. Best regards,
Was kosten die "Betten" am Pool?
am pool f.o.c. - die am Strand 50 € p.d. water incl.
Wo befinden sich die Superior family rooms (komplettrenovierung 2023)? Bzw. in der Nähe von was befinden sich die Zimmer?
Dear Sir/Madam, These rooms are all located opposite the Olympic Pool, in the bungalows numbered in the 2000s. They are located between the Kids Club and the Main Building. Best regards, Neptune Luxury Resort
