Hello Ms. Petra, Thank you for reaching us out. We apologize if we did not meet your expectations. Please note that smoking is only permitted in specially designated outdoor smoking areas, and not within any rooms or balconies. If you are considering canceling your booking, we suggest reaching out to your booking agent or the customer service representative through whom you arranged your accommodation with us.
Petra am 28. August 2023
Hallo, jetzt lese ich das ab Oktober nicht mal mehr auf dem Balkon geraucht werden darf. Muss ich jetzt als Raucher mein Urlaub im Hotel
stornieren???
Maureen vom Hotelam 29. August 2023
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