Dear Gabriele, Could you send us name and family name of your parents, we could check their reservation. But for your information that comfort type rooms are located on the 1st 2nd and 3rd floor with the view to the Grand Marina promenade. With best regards, Guest relation team
Gabriele am 29. Oktober 2019
Wir haben über Jahn Reisen gebucht, Doppelzimmer Comfort, gibt es die auch im Parterre, da meine Eltern gehbehindert sind?
Guest Relation vom Hotelam 30. Oktober 2019
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