Address Beach Resort Fujairah

Dear Corina, Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations, especially given the issues you mentioned. We apologize for the inconvenience caused by the lack of a socket in the bathroom for the hairdryer and the difficulties you encountered with the air conditioning. These are certainly not the standards we aim to provide, and we will address these matters with our maintenance team to ensure they are promptly rectified. It is also concerning to hear that your suite was not properly prepared, and that you discovered an item that should not have been there. This is completely unacceptable, and we sincerely apologize for the oversight. We take cleanliness and attention to detail very seriously, and we will be investigating this issue to ensure that such lapses do not occur again. Regarding the welcome greeting, we are disappointed that this was overlooked, as we strive to make all of our guests feel valued and appreciated from the moment they arrive. We will review our guest arrival procedures to ensure that everyone receives the thoughtful welcome they deserve. Thank you again for your valuable feedback. We hope you will consider giving us another chance to provide you with the exceptional stay that we are known for. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to contact me directly. Best regards, Management Office