Service Super! Essen sehr gut. Sehr sauber. Leider Einflugschneise vom Flughafen Heraklion. Ansonsten alles bestens. Ich habe in einer Bewertung gelesen, das der Empfang so Hilfsbereit ist und „ geht nicht gibt es nicht“. Das kann ich leider nicht behaupten. Wir wollten das Zimmer wechseln, und wurden bis zur Abreise hingehalten
Beliebte Aktivitäten
- Strand
Dear Guest, Thank you very much for your kind words about our cleanliness, food, and overall service. We are delighted to know you enjoyed these aspects of your stay with us. We are sorry to hear that your request for a room change was not met to your satisfaction. Our reception team is available 24 hours a day and always strives to assist our guests as much as possible. Room changes, however, depend strictly on availability, especially during high occupancy periods, which may have been the case during your stay. We regret if this left you with a different impression. We truly appreciate your feedback, as it helps us improve. We hope to have the opportunity to welcome you again and provide you with an even better experience. Warm regards from Crete. Team Aelius Hotel & Spa
