Al Bandar Rotana - Creek

Dear Valued Guest, Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai! Thank you for sharing your valuable feedback following your recent stay with us. We’re pleased to hear that you appreciated the luxurious quality of our rooms and bathrooms, as well as the attentiveness and friendliness of our service staff, your kind words mean a great deal to the team. We also thank you for highlighting areas where we can improve. Your observations regarding the distance to the metro have been noted, while the limited availability of loungers by the pool, our sunbeds are usually available year-round, there are times when demand is high due to our stunning poolside views. Our team is committed to assisting you by taking room numbers and informing guests as soon as space becomes available. We also ensure that unattended loungers are not occupied unnecessarily and for added convenience, we offer complimentary shuttle services to the beach and malls, providing more leisure options. While the waiting time for hot beverages has also been noted and highlighted to the concern team for future further improvement. Additionally, we understand the importance of language preferences and appreciate your comment regarding the availability of German TV channels. we will surely take it for consideration for future improvement We hope to have the pleasure of welcoming you back in the future and providing an even more seamless and enjoyable experience. Best regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana