- Preis-Leistungs-VerhältnisSchlecht
Die Außenanlage ist wunderschön. Das Zimmer was wir bekommen haben war dreckig und viel zu klein. All inklusive geht nur von 11 bis 23 Uhr und poolzeiten sind von 7-19 Uhr. Nach 23 Uhr kostet ein cocktail an der Bar dann zwischen 9 und 12 Euro. Wenn ich all inklusive buche dann möchte ich es auch bekommen!! Das Essen am Buffet war kaum abwechslungsreich und meistens kalt. Das hotel sieht uns aufjedenfall nicht wieder!!
Extrem kleines Zimmer was wir dreckig übergeben bekommen haben.
Essen war oft kalt. Wenig Auswahl und kaum Abwechslung. All inklusive nur von 11 bis 23 Uhr. Nie wieder!!
Personal war stehts bemüht und freundlich.
Mit einem Mietwagen kommt man gut zu interessanten Sehenswürdigkeiten.
Beliebte Aktivitäten
- Strand
Kein Wellness oder Fitnessraum. Pool durfte man nur von 7 Uhr morgens bis 19 Uhr abends nutzen.
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 1 Woche im August 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Pascal |
Alter: | 31-35 |
Bewertungen: | 1 |
Dear Pascal, Thank you so much for taking the time to share your feedback. It's a shame that it turned out that way and you didn't recommend our hotel to others. However, we would like to give some answers on your comments below. Firstly, we are very sorry to read that we have not fulfilled your expectations. In case our guests have any problems or complaints they can contact the reception and we will try to find a solution as quickly as we can. But we are really wondering why you did not contact us during your stay and what is the purpose of this inappropriate review? If you didn't like the room, you should have requested a room change from the reception and it would have been done immediately. Also if you had a problem with cleanliness you should report it to the reception too, so that it can be fixed immediately. But you never mentioned it. if you had informed us immediately everything would have been solved. In addition, we would like to thank you that you evaluated the hotel staff with 4 points but we think that they deserve a higher rating as they try hard to make our customers happy. Even the housekeepers work hard to have your rooms clean and tidy in a fast time. Furthermore, we are really sorry to read that we have not fulfilled your expectations about the food. Everyday in our buffet we provide four different types of meats, vegetables, fishes, different types of salads, pastas, rice and traditional sweets. We have also the live cooking and everyday the options are different. Generally, we provide a Greek traditional, varied buffet for all the tastes. Also, the equipment that is for the temperature of the food is set to the appropriate temperature so that the food is as hot as it should be. But this is subjective. Of course we have and our signature cocktails in our menu which are payable but they have very good prices compared to other places. Also, if you don’t want to drink our signature cocktails, we have and the happy hour 19:00-22:00 and you could buy cocktails 7€. (Affordable price) The all inclusive program and hours, you knew them before you came to our hotel, they are listed in all travel agents' brochures. Regarding the animation, the hotel provides 2 times per week aqua gym and one time yoga on the grass. Then a karaoke night, Greek night with dancers and a live saxophone night as you mentioned. Sometimes and disco nights. More, the hotel's swimming pool is open at the appropriate times and the times indicated in the prefectures. To conclude with, we feel that you review is unfair for us, as you only refer to details and not to the reality of the facts as you did not comment on the new facilities and new additions of the hotel and you unfairly rated us with a total of two suns. Since we take very seriously the reviews from our guests, we regret that you were not totally satisfied with your stay with us but we hope you will return to our hotel in the future giving us a second chance. We are very happy that we accommodated you at Amnissos Residence hotel.