Andaz Dubai The Palm, by Hyatt

Thank you for taking the time to share your feedback with us. We're glad to hear that the location of our hotel on the Palm Island, with its own access and beach to the sea, was an important factor in your stay. We strive to provide our guests with a relaxing and enjoyable beach experience. We apologize if the family room did not meet your expectations for three adults. We appreciate your feedback regarding this matter, and we will take it into consideration for future improvements. Thank you for recognizing our service as satisfactory. We aim to provide attentive and friendly service to all our guests, and we will continue to work on enhancing the overall guest experience. We appreciate your patronage and hope to have the opportunity to welcome you back in the future for an even better experience.