Andaz Dubai The Palm, by Hyatt

Thank you for your review of our upscale beach hotel. We appreciate your feedback and are pleased to hear that you had a positive experience overall. Regarding the location, we understand that being on the Palm may be a bit away from the city center, but we strive to provide convenient transportation options for our guests to explore the city. We're glad to know that you found the hotel relatively well connected. It's great to hear that you enjoyed the modern and luxurious furnishings of our rooms. We aim to provide a range of amenities to meet our guests' needs, and we apologize if some amenities needed to be ordered separately. We're delighted that you found our service to be professional and that our staff anticipated and fulfilled your wishes. We value our employees' dedication to providing excellent service. We're thrilled to hear that you had the best meal in Dubai at our hotel. Our culinary team works hard to create delicious and beautifully presented dishes, and we're glad you enjoyed the a la carte lunch menu. The large pool area and beautiful beach are designed to offer our guests a relaxing and enjoyable experience. We're pleased that you found them to be appealing. Thank you for recognizing our commitment to quality and modernity throughout the hotel. We continuously strive to maintain high standards in all aspects of our offerings. We hope to have the opportunity to welcome you back in the future for another exceptional stay.