Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
Sehr unfreundliches Personal Frühstück nicht einmal mangelhaft so etwas schlechtes für ein vier Sterne Hotel einfach nur schlecht Personal sehr arrogant Hotel in die Jahre gekommen
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 1-3 Tage im September 2016 |
| Reisegrund: | Stadt |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Nadine |
| Alter: | 19-25 |
| Bewertungen: | 1 |
Dear Nadine, Thank you for your review and for the time spent to sharing it. I am very sorry to hear that you were unhappy with your experience here. We do our best to guarantee a pleasant stay to our guests and we take all complaints very seriously to improve our services. I am very disappointed for your observations about our staff, I will check with the personnel on duty in order to better verifiy, please feel free to contact me directly. Our committment to investing in our property will continue this winter with renovations, so we hope to have another opportunity to host you and to show you our changes! Best Regards, Stafano Picarelli
