Es war notwendig, die Kontrolle über das Verhalten der Hotelgäste zu verbessern – zuschlagende Türen, lautes Verhalten der Gäste in der Nacht, Schreien und Weinen eines allein im Zimmer gelassenen Kindes auch nachts
Beliebte Aktivitäten
- Sonstiges
Infos zur Reise | |
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Verreist als: | Freunde |
Dauer: | 1 Woche im Februar 2025 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
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Vorname: | Beata |
Alter: | 61-65 |
Bewertungen: | 1 |
Dear Beata, Thank you for sharing your feedback on Holidaycheck. We sincerely apologize for the disturbances you encountered during your stay. We understand the importance of a peaceful environment and we are sorry that the noise from other guests and the situation with the child affected your comfort. Please know that we are taking immediate steps to address these concerns and will ensure that our team is more proactive in maintaining a quiet and respectful atmosphere for all our guests. We truly value your feedback and hope to welcome you back for a more restful experience. Best regards, Stefan Schmid General Manager