Leute sind sehr freubdlich und sehr entgegenkomment. Probleme wurden versucht sofort zu lösen. Zum Beispiel Zimmerwechsel
- ZimmergrößeGut
- SauberkeitGut
Das erste Zimmer entsprach nicht meinen Vorstellungen. Zu klein kein Fenstet lies sich öffnen
Dear Mr. Andreas, Thank you very much for taking the time to share your feedback regarding your recent stay. I am delighted to hear that you found our people to be very friendly and accommodating and that our team was able to immediately resolve the issue regarding your room change, ensuring your subsequent accommodations met your expectations. We apologize that the first room did not meet your expectations concerning size and the non-opening window. We appreciate you bringing this to our attention as it helps us address specific room issues promptly. We look forward to welcoming you back to Arjaan by Rotana on your next visit. Sincerely, Nikhil Gupta Operations Manager
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