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Maik (56-60)
DeutschlandAus Deutschland
Verreist als Paar • September 2023 • 2 Wochen • Strand
Leider kein 4 Sterne Niveau
3,0 / 6

Allgemein

Hotelzimmer entspricht nicht der Beschreibung. Beim Frühstück kommt das Personal mit dem Nachlegen nicht nach. Hotelsaal zu eng bestuhlt. Keine Wohlfühlatmosphäre, keine 4 Sterne. Abendmenueauswahl des Hauptgerichts ok, aber Portionen viel zu klein und die Qualität und Abwechslung unterirdisch Reis, Erbsen, Möhren werden tagelang wiederverwertet .Höchstens 2 Sterne.


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Infos zur Reise
Verreist als:Paar
Dauer:2 Wochen im September 2023
Reisegrund:Strand
Infos zum Bewerter
Vorname:Maik
Alter:56-60
Bewertungen:4
Kommentar des Hoteliers

Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Atalanti Boutique. We appreciate your valuable input and would like to address your concerns. We are sorry to hear that the hotel room did not meet your expectations based on the description. Your feedback regarding the breakfast is noted, and we want to clarify that we aim to provide a fresh and customized experience for our guests by preparing items on demand rather than in advance. However, we understand the importance of efficiency in service and will review our processes to ensure a smoother and more prompt breakfast experience. Regarding the dining hall and evening menu, we sincerely apologize for any inconvenience you experienced. Your comments about the spacing and the portion sizes are valuable, and we will certainly take them into consideration for future improvements. We also appreciate your insights on the quality and variety of the evening menu, and we assure you that we will work on enhancing these aspects to meet the expectations of our guests. Your feedback is crucial for our continuous improvement, and we thank you for bringing these points to our attention. We take all comments seriously, and your concerns will be taken into consideration as we plan changes for the upcoming season. We value your patronage and hope to have the opportunity to welcome you back, providing a more positive experience aligned with your expectations. Warm regards, George Vasilakis