Blue Lagoon Resort

Dear Bianca, Thank you for sharing your comments and for choosing to stay with us for your holidays. We are sorry to hear that you were not entirely satisfied with all aspects of the hotel. We are sorry to hear that you were not satisfied with the cocktails and the selection of drinks offered in the all inclusive package. The selection of cocktails and drinks is made after thoughtful consideration with the aim of pleasing all tastes and offering good quality beverages. Please note that bottled water is offered in the room upon arrival and not replenished thereafter. Bottled water is with charge but we do offer free water at our bars and restaurants. The water that we offer is purified by reverse osmosis, hence no need for bottled water. Our personnel is very dedicated to give their best service to our guests in order to have a great experience on their holidays. We apologize, if you felt that service didn’t meet your expectations on certain occasions. Once again thank you for your comments and we hope that you will give us the opportunity to welcome you back to one of our hotels. Yours sincerely, The Hotel Management