Blue Sea Island

Dear Valentina, Thank you for sharing your feedback with us and the HolidayCheck community. We are very sorry to read that your stay in our resort was not as enjoyable as expected and although we do not necessarily agree with all points raised we would still like to offer our apology for any inconvenience caused. Regarding the beach, kindly be advised that sunbed reservation is not allowed. We regret that you didn't contact any staff member in order to assist you with the sunbeds. We advertise everywhere that our rooms feature with mini fridge not a minibar and we offer complimentary 1-2 bottles for water, which can be refilled at the bar. Also, we provide kettle upon request and free of charge. We are sorry that you didn't contact our Reception about it. We understand that in some parts you aren’t fully satisfied with your stay, but you must know that this time is a very busy one for us. The amount of guest is higher in comparison to other months. We are sorry if our services didn’t meet entirely your expectations, but all the staff is trying every day their best in order to satisfy the needs of all guests equally. We only hope to have the opportunity to serve you again in the future when we promise to go above and beyond in our effort to provide you with an exceptional service and experience. Best regards, Blue Sea Island