Castello Village Resort

Dear Mrs. Cynthia, Thank you very much for your kind feedback and for taking the time to share your thoughts. We’re glad to know that you enjoyed many aspects of your stay. However, we’re sorry that some elements did not fully meet your expectations, particularly concerning the condition you mentioned. We would have appreciated the chance to learn about this during your visit so we could have addressed it immediately and demonstrated the high standards we strive to maintain. Your comments are invaluable to us as we continue to improve, and we hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Kargatzi Konstantina Front Office Manager