DoubleTree by Hilton Dubai - Jumeirah Beach

Dear Mostafa, Thank you for taking the time to leave a review following your recent stay with us. We are very sorry to learn of your disappointment regarding your experience while staying with us. I want to use this opportunity to sincerely apologize for the shortcomings experienced. Rest assured that we have taken your comments on board seriously and shared your feedback with the concerned department heads for further enquiry and for immediate action to enhance our guest experience. I hope that none of these misgivings will hinder you from considering a repeat stay with us in the nearest future and give us chance to regain your confidence in our property and services. Best Regards, Nikolay Nikolov Front Office Manager