DUKES THE PALM - a Royal Hideaway Hotel

Dear Eugen, Thank you for your review. It seems our policy of not allowing sunbeds to be reserved was not enforced during your visit, please accept our sincere apologies. Your mention of this matter did not go unnoticed and we are pleased to inform you that, with immediate effect, we will be reminding our guests that reserving sunbeds to be used at a later time is not permitted. We are pleased that, nevertheless, you had an enjoyable stay with us. B-LikEat breakfasts represent healthy eating habits that have become a better way to live while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. It is good to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates. Our team welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is very rewarding to read that you have appreciated their genuine helpfulness throughout your holiday. We hope to welcome you again in the future. Best regards, Vidhi Waghela Guest Relations Officer