Eastin Grand Hotel Phayathai

Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you for taking the time to share your recent experience with us. We are truly sorry to learn that your breakfast experience did not meet your expectations and that you found the area to be overcrowded during your visit. Please be assured that your feedback has been shared with the relevant departments for review. We will look into ways to better manage guest flow during peak periods to ensure a more pleasant and comfortable dining environment for all our guests. We also regret to hear that you felt the service and pricing did not align, and we take your comments seriously as we strive to continuously improve both our offerings and the value we provide. Thank you once again for your valuable feedback, and we hope to have the opportunity to restore your confidence in us should you choose to return in the future. Yours sincerely, The Management Team Eastin Grand Hotel Phayathai