Eastin Grand Hotel Phayathai

Dear Valued Guest, Thank you very much for taking the time to share your recent experience with us. We are pleased to hear that you appreciated our convenient location with direct access to the airport rail link and public transport, as well as the overall design and facilities of the hotel. At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. We appreciate your feedback regarding the in-room amenities, bathroom size, and the absence of a minibar and turndown service. Please be assured that your comments have been shared with our management team for consideration as we continue to enhance the guest experience. We also take note of your impression of our breakfast buffet and pool temperature. While we aim to offer a wide variety of breakfast options to suit all preferences, we understand that the size and crowd level may not have suited your expectations. Your feedback is valuable and will help us review how we can improve the overall dining and relaxation experience. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future and provide a more personalized and comfortable stay. Kind regards, The Management Team Eastin Grand Hotel Phayathai