Aus DeutschlandKann das Hotel nicht mehr empfehlen, hat seit meinem ersten Besuch vor rund 5 Jahren stark nachgelassen. Langsamer Service und die Küche im St. Andrews ist bis auf das Vorspeisen Buffet ein Katastrophe.
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- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 1 Woche im November 2024 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | CHRISTAKIS |
| Alter: | 61-65 |
| Bewertungen: | 4 |
Dear Christakis, We're truly sorry to learn about the challenges you encountered during your stay. We apologize for the inconsistencies in service and the disappointing dining experience. It's disheartening to hear about the lack of attention to detail and service lapses in various aspects of your visit. Rest assured that we take your comments seriously, and our team is actively reviewing your feedback to address these issues promptly. We genuinely appreciate your insights, as they help us identify areas for improvement and ensure a more enjoyable experience for our guests in the future. We apologize for any inconvenience caused during your stay, and we hope to have the opportunity to welcome you back and provide the 5-star experience you deserve. Best Regards
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