Aus DeutschlandDas Hotel war in Ordnung, Essen war sehr gut, nur die Tischreservierung war drei mal nicht in Ordnung, den letzten Tag worde uns von Service Chef sehr frech geantwortet.Das hat uns sehr geärgert, das andere ServiceSerPersonal war sehr freundlich.
Beliebte Aktivitäten
- Wellness
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 3 Wochen im September 2025 |
| Reisegrund: | Wandern und Wellness |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Unbekannt |
| Alter: | 66-70 |
| Bewertungen: | 1 |
Dear Guest; Thank you for your review and for choosing us. I would like to sincerely apologize that you had anything but a perfect experience at us. It is particularly sad since our colleagues' professionalism and friendliness is among the most-often cited traits in online guest surveys. I am deeply sorry that you had to experience differently and would like to assure you that this is definitely not the standard we are striving for. We hope that if you give us, or another Ensana venue another chance to prove ourselves, we can serve you with a perfect holiday experience. Kind regards: Peter Nagy, E-commerce manager
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