Epsilon Hotel Apartments

Dear Hanna, Thank you for sharing your detailed review of your recent stay. We greatly appreciate your feedback, and we're delighted to hear about your experience. We're glad to know that you found the location convenient, with good bus connections to surrounding towns. We understand your point about the rocky beach and the paid sun loungers on the hotel beach. We'll take this feedback into consideration for improvement. It's great to hear that the rooms matched the pictures and that the small kitchen provided everything you needed. We apologize for the oversight with the room booking for four people and the unoccupied sofa beds. We have noted your feedback and will take into serious consideration in order to futher improve our high standard services in the future. We're thrilled that you found our staff to be very friendly, accommodating, and helpful. Providing excellent communication and assistance to our guests is a top priority. We're pleased that you enjoyed the well-equipped gym and the pool. Your feedback on the facilities is appreciated. It's fantastic that your first impression of the hotel was very good and that it matched your expectations from the pictures. We aim to provide a friendly and welcoming atmosphere for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Your insights help us enhance the guest experience, and we look forward to making your next stay even more enjoyable. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group