Aus DeutschlandDas Hotel ist viel zu groß und laut. Die Getränke werden in Plastikbechern ausgeschenkt. Und das bei 4Sterne !! Sowas geht überhaupt nicht. Die Lautstärke war extrem hoch in den Bereichen der Essenausgaben und an der Bar. Die Animation war am Pool sehr laut.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Juni 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Joachim Günther |
| Alter: | 66-70 |
| Bewertungen: | 1 |
Dear Jockl, Thank you for sharing your feedback following your recent stay at Esperides Beach Family Resort. We appreciate hearing from all our guests, including those seeking different experiences during their stay. We host a diverse range of guests from various countries, families, couples, and even solo travelers, each with unique preferences and expectations. We regret to learn that your personal expectations regarding the noise levels were not met. We assure you that had we been informed of your concerns at the time, particularly regarding the volume of music and noise in the dining and entertainment areas, we would have taken immediate steps to address them to ensure a more enjoyable experience for all our guests. Your feedback is valuable to us as we work towards enhancing our guest experience. We hope to have the opportunity to welcome you back to our hotel in the future. Alternatively, we also have 5-star adults-only hotels within our group that offer a more private and serene environment, which may better suit your preferences. Thank you once again for your review. Best Regards, Chris Zamagia Public Relations & Communications Director Espreria Group
