Esperides Beach Resort

Dear Anna, Thank you for sharing your personal impressions of your truly brief stay with us. We are delighted to learn that our prime location and the excellent service provided by our attentive staff were the highlights of your experience. We are sorry to hear that your room did not meet your expectations. We would like to take this opportunity to emphasize our commitment to continuously improving our facilities to ensure our property remains well-maintained. For example, our public areas, food and beverage outlets, and pool areas have recently undergone renovations. Furthermore, it's important to note that the raffle is an integral part of our hotel's promotion plan. We greatly value feedback from our esteemed guests and encourage them to share their personal experiences at our property with others who may be interested in visiting, in the same way that you have shared your review, and for which we are truly appreciative. We fully understand your feelings of disappointment at not being able to stay at your preferred and booked hotel due to their overbooking. We hope that the warm and welcoming demeanor of our staff partially compensated for this inconvenience. Our entire team extends our warmest wishes for a wonderful holiday experience in Rhodes, and we sincerely hope to have the privilege of welcoming you back to one of the Esperia Group Hotels in the future. Until then, we wish you all the best! Kind Regards Stathis Barbagiannis Guest Services Department Esperia Group