Esperides Beach Resort

Dear Thomas, Thank you for sharing your feedback on your recent stay at Esperides Beach Resort. We’re sorry to hear that certain aspects of your stay did not meet your expectations. Taking this opportunity we would like to kindly mention that all our rooms are equipped with double-glazed balcony doors, which are designed to minimize external noise when kept closed. We will investigate the air conditioning issue you mentioned to ensure it is addressed promptly. We take great pride in our staff, who are trained to provide friendly, courteous, and efficient service. It is concerning to hear that your experience did not reflect our usual high standards, and we will review this feedback to maintain and enhance our service quality across all departments. Regarding our pricing policy, we strive to align it with other hotels of similar category on the island, ensuring fair value for our guests. Thank you for your comments, and we hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group