Esperides Beach Resort

Dear Guest, Thank you for taking the time to share your feedback on your recent beach vacation at our hotel. We appreciate your input and are committed to continuously improving our services. We're pleased to hear that you found the service friendly and accommodating, and that you enjoyed the delicious and fresh food. We strive to provide a variety of culinary options to cater to our diverse guests, and we regret that you found the vegan offerings lacking during your stay. We do have vegan options available, and we encourage guests to inform us upon arrival of any dietary requirements so that our chef can personally assist them throughout their stay. Regarding the taste of the water, we are an ISO certified hotel and follow HACCP guidelines. We regularly test our water quality to ensure it is safe for our guests. We understand that water quality is essential, and we will look into the matter of taste to address any concerns. Your comments about the room and its condition have been noted. We apologize for any inconvenience you experienced in this regard. We will work on improvements to enhance the guest experience in our rooms. Your feedback about the noise level is also valuable. We aim to provide an enjoyable environment for all our guests, and we will review the issues you mentioned to ensure a more peaceful stay. We thank you for your detailed comments and look forward to the opportunity to welcome you back in the future. If you have any specific preferences or suggestions for your next visit, please don't hesitate to share them with us. Your satisfaction is our top priority. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group