Leider wurde nicht erwähnt, das direkt neben dem Hotel eine Großbaustelle ist. Zum Glück hatten wir ein Zimmer in der 8 en Etage .Angebot eines Upgrades war leider nicht möglich da wir bereits Premium Zimmer hatten Der Baulärm war sogar am Strand zu hören. Teilweise auch Staubbelästigung Hätten wir das gewusst ,hätten wir dieses Hotel nicht gebucht
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im Mai 2024 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Super Hotel ,derzeit leider neben einer |
Alter: | 61-65 |
Bewertungen: | 1 |
Dear Guest, Thank you for your feedback regarding your recent stay at Esperos Mare Resort. We sincerely apologize for any inconvenience caused by the construction site near our hotel. We understand the importance of providing a peaceful environment for our guests and have taken measures to address this issue. Please rest assured that the construction site is not part of our property and is managed by a separate entity. We have been in communication with the relevant stakeholders to minimize any potential disruption. It's worth noting that construction projects typically pause during the summer months, which contributes significantly to maintaining a satisfactory level of tranquility in the area. Additionally, we take pride in our meticulous attention to detail, including the installation of double-glazed balcony doors in our rooms to ensure a tranquil environment and maximize our guests' comfort. We appreciate your understanding and hope that despite this issue, you were still able to enjoy the other aspects of your stay, including our delicious food and the gorgeous beach. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us. We value your feedback and look forward to the opportunity to welcome you back in the future. Best regards, Chris Zamagia Public Relations & Communications Director Esperia Group