Das Hotel entsprach zu 100 % unseren Erwartungen. Alle Vorgaben aus den Werbeinseraten waren umgesetzt. Leider war der Aussenpool für unsere Verhältnisse zu kalt, da offensichtlich nicht beheizt, der Innenpool dagegen angenehm warm. Buffett mit Getränketischbedienung sehr freundlich und aufmerksam, Speisenauswahl sehr gross und schmackhaft.
Dear Angelika, Thank you so much for your wonderful review and perfect score — it is always especially pleasing to hear that a hotel has lived up to every expectation, and we are delighted that Esperos Mare Resort & Spa delivered on all its promises for you and your partner! We are thrilled to know that the buffet, table service and food selection all impressed you, and that our team's attentiveness and friendliness added to the enjoyment of your meals. We will be sure to pass your kind words on to the whole team. Regarding the outdoor pool temperature in May, we fully understand your feedback and appreciate you raising it. The indoor pool is of course always a comfortable and warm alternative, and we are glad it served you well during your stay. We very much hope to welcome you both back to Esperos Mare Resort & Spa before long, — perhaps in the warmer summer months when the outdoor pool is at its very best! Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group
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