Esperos Village Blue & Spa - Adults only

Dear Maria Enisa, Thank you for sharing your feedback about your stay at Esperos Village Blue & Spa. We are pleased to hear that you found our hotel to be very nice and spacious, and we appreciate your recommendation. We are very sorry to hear about your experience with the cleanliness of the rooms and the unfriendly behavior of some staff members. Our staff is trained to be kind and respectful throughout the various departments of our hotel and is mostly complimented on all review platforms. We regret that there was a lapse in our standards during your stay. We will address these issues to ensure our high standards are upheld. Thank you for highlighting the positive experiences you had with our driver Granit and Konstantinos in the restaurant. Your feedback is valuable to us, and we will work on improving the areas you've mentioned. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group