Esperos Village Blue & Spa - Adults only

Dear Constantine, Thank you for your detailed review of your October trip to Rhodes, and for providing valuable feedback on various aspects of your stay. Firstly, we appreciate your comments about the location and surroundings. We apologize for any inconvenience you experienced during your journey from the airport. Your insight about the east side of the island is valuable for other travelers. Regarding the room, we apologize for the cleanliness concerns you raised. Please rest assured that top cleanliness and the safety of our guests are always our prime concern. We ensure this by thoroughly applying the latest and most updated Hygiene Protocols and ISO requirements that secure the highest level of health, safety, and cleaning for our valuable guests. All rooms are thoroughly cleaned and checked by our housekeeper on a daily basis. Your feedback is important, and we will into the matter in order to find out what may have gone wrong in your case. Your comments about the food selection and taste are appreciated, and it's wonderful to hear that you found the ambiance enjoyable. We apologize for any issues with the service you encountered in the restaurants. We take your feedback seriously and will work on improving the guest experience. The information about the pool and beach is helpful, and we're glad you found the atmosphere generally quiet and relaxing. In terms of activities and entertainment, it's great to hear that you found the evening entertainment varied and enjoyable. Regarding the service, we apologize if there were language barriers, but we assure you that our staff members speak at least two foreign languages each, and for most of them, German is one of the two languages. We appreciate your positive feedback about the reception. We hope you consider returning in the future for another enjoyable stay. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group