Gloria Palace San Agustin Thalasso & Hotel

Dear Regina, Thank you very much for taking the time to share your feedback following your stay at Gloria Palace San Agustín Thalasso & Hotel. We are delighted to hear that you enjoyed our warm pools, excellent food, spacious rooms, large balconies, and the overall quality of our facilities and activities. We also appreciate your comments regarding the shuttle bus service to the beach. We regret the inconvenience caused when the bus reached full capacity, particularly for guests with limited mobility. Please be assured that your feedback has been shared with the relevant team, as it helps us identify areas where improvements can be made. We hope to have the pleasure of welcoming you back in the future and providing you with an even more comfortable and enjoyable stay. Kind regards, David Díaz, Assistant Manager