Grand Sirenis Riviera Maya Resort & Spa

Hello Anja. Thank you for staying with us and for taking the time to write your comment about the Grand Sirenis Riviera Maya. The fact that we continue to receive this kind of reviews from our guests is proof of our commitment to consistent and quality service, even more knowing that you really enjoyed the service provided by our staff members, the food variety and our facilities. Regarding your comments, I understand your perception regarding our concession with Dolphin Discovery; however, I can assure you the dolphins are looked after very well, otherwise we would not accept this at our property. There is no end to improving, therefore I took good note of your observations regarding the noise of the corridor to discuss with the involved Manager in order to take the appropriate measures and avoid situations, such as you described, in the future. We hope to see you once again Kind Regards Esaú Navarrete Assistant Manager