Hersonissos Village Hotel & Bungalows

Thank you for your time and feedback. We regret to hear that we did not succeed in providing your expectation and we would like to apologise for any inconvenience caused during your stay here. Allow us though to say, as per your comments about the lunch Buffet, that in case of Guests with special food preferences, we are always willing to take action and prepare for them a tailored menu according to their personal needs. It is really a pity that you haven't shared those concerns with us while you were here so we would have the chance to do the same for you as well. However, we would like to inform you that we take all comments under careful consideration and we want to assure you that our goal is the constant improvement on the points that each Guest mentions. Thank you for choosing Hersonissos Village Hotel for your vacation in Crete and we really hope to give us the opportunity to prove you that we can serve you better.