Hotel Kakkos Bay

Dear Mr. Thilo Thank you for sharing a review of Kakkos Bay Resort. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service.We sincerely appreciate you taking the time to bring this matter to our attention We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size / layout of your room. Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely, Costas Savvides Group General Manager