Aus DeutschlandSuper Hotel, sehr gutes Essen mit grosser Auswahl und sehr freundliches Personal. Einziger Negativpunkt ist, dass die Rezeptionsmitarbeiter des Hotels (und nur die) jeweils mit den Gästen am Frühstücks- und Abendbuffet essen und jeweils die besten Tische besetzen.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 1 Woche im Januar 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Ronald |
| Alter: | 31-35 |
| Bewertungen: | 1 |
Dear Ronald, Thank you for sharing your feedback about your experience at our hotel. We are pleased to hear that you found our hotel to be great, with very good food and friendly staff. We appreciate your positive comments about the selection of food and the friendliness of our team. We apologize for any inconvenience caused by the behavior of our reception staff during breakfast and dinner. It is important to us that all guests have an enjoyable dining experience, and we will address this issue internally to ensure that our staff members are considerate of the seating arrangements and do not occupy the best tables reserved for guests. We value your feedback and take it seriously in our continuous efforts to improve our services. We appreciate your understanding and hope that this isolated incident did not overshadow the overall positive aspects of your stay. Should you have any further concerns or questions, please do not hesitate to reach out to us directly. We appreciate your patronage and look forward to welcoming you back to our hotel in the future, where we aim to provide you with an even better experience. Best regards, Mahmoud Matar Executive Assistant Manager
