Hotel Papillon Lagoon Reef

Dear Rainer, Thank you for having chosen to stay at Papillon Lagoon Reef hotel and finding time to post a review of your holiday with us. Your input and feedback from all our guests help us in ensuring an excellent level of hospitality is maintained. Taking your points in turn: EARLY CHECK IN: We allow early check in depending on availability but when hotel is full and allocations are done back-to-back, check in is 12noon unless a guest books and pay from previous night to get express check in. FOOD: We provide a varied menu of international and local cuisine, endeavouring to please a wide range of tastes, keeping in line with our star rating which many guests appreciate as good. SERVICE: We have well trained friendly and obliging staff who will do their utmost to ensure that clients enjoy their stay with us as evidently seen in most holiday reviews. Tipping is optional and entirely at one’s discretion, staff are paid their salaries and a share of service charge. We are delighted the vast majority of our customers appreciate Papillon offers very good value for money keeping in line with our star rating/rates and remains a source of happy memories as can be seen in their holiday reviews. Aloice Manager