Alle Bewertungen anzeigen
Maros (36-40)
Verreist als Familie • August 2009 • 2 Wochen • Strand
Worst vacation ever
1,2 / 6

Allgemein
  • Preis-Leistungs-Verhältnis
    Sehr schlecht

We touched down on Sharm airport and it was a lovely sunny day. In front of the airport a small bus was waiting for us. We were like 10 people in the bus. Our luggage was placed on top of the bus and we rush of for Dahab. The road was ok, country deserted, mountains, sand and few dead animals (camels and goats) next to the road. Few kilometers before Dahab, we noticed that one luggage felt from the top of the speeding bus and felt down on the road and broke… Now I see this was a warning to not go there… On our arrival we went to lobby to get our rooms. A receptionist took one key and showed us a room with a view to a building site next to hotel. We wanted another room so we need to go back to reception, take another key and up to another room. The room number was 114. First we went to balcony to see the view, which was quite nice, so we decided to stay in this room. We did not check the cleanness of the bathroom as you would expected it to be clean in new room. The parents of my fiancée got another room, 508, which was not so bad (at first sign). When we started to packed our things out, I need to go to bathroom. There I found out, that the toilet was not cleaned at all; there was still “some dirt” to be polite, in it. So I have called the cleaning man and told him that the toilet is dirty. He told me that he will take care of it, which he not did. The toilet brush was so dirty wits some “left over’s” that I did not dare to touch it. So we decided to use the bathroom of the parents till next day when we should have meeting with the travel agency representative. We wanted escalate this. It was still time for lunch so we went to the beach where the food should be served. I can’t describe with words the “quality” of food there. But I will come to food later. So we set down and started to eat when an Arab on a camel came to the beach part next to the hotel. He went to the sea, pulled his pants down and made his “thing” in the water, washed his ass and genitals and went away. Welcome to Sea Sun. We met with the travel agency representative in the afternoon. We told him about our problems and he called the manager and left. So we were stack with the manager. He promised us new rooms on next day. He enlighted us with his vision of the hotel. It should be a “boutique” hotel, as it is small hotel (~60 rooms) where the people can meet each other. Yes, it’s true, we met everybody’s bacteria as all the cups for drinks were cleaned with bare hands of the personal under water from tap (which you can’t use for drinking, as it stinks and we did not dare to use it for cleaning teethes), without ANY soap, whatsoever. We asked why there is no ice. All drinks were server by gals from the personal, and they had only small fridges so most of the time, all the served drinks were warm (not to mentioning the “clean” cups). He told us that they had ice, made from the water from tap, but the people did got stomach problems, so they decided to make ice. But apparently coca cola should provide big fridges for the drinks… we were there 13 nights (unfortunately) no fridges came, so apparently the coca cola in Egypt is really slow or there was never such request from the hotel side. Next question towards the manager was, why there are clean water dispensers only at bars, so you need to ask someone to give you clean water (so before the bars opens at 10 am, you can’t get clean water). He told us that there were free water dispenser but some tourist in the night has played with the water so they had decided to not have it as a free access. I doubt that, as there were 3 bars, lobby bar, pool bar and the one on the beach. The water you could get only on lobby bar and the beach bar, so if they would have another one, they would put it in the pool bar On the evening, as we did not wanted to use the toilet in our room, I went to the bathroom of the parents room. When I flushed the water, I noticed that the water was not floating away. So I went to reception to ask them to fix it. They have promised that they will send someone in 5 minutes to take a look. I was waiting 20 minutes and nobody came. So the problem was not so urgent apparently. Next day we had shit floating out of the toilet. So I came again to reception and told them about my problem. The receptionist told me, that it is too early (it was ~ 7:30 AM) and that I need to wait 30 minutes for someone to fix the “issue”. I was speechless… I found the hotel “engineer” and he was very helpful. He took some stick, toilet brush and begun to fix the toilet full of excrement with bare hands. Of course he was then opening doors and touching the room with those hands… We did not touched anything near the bathroom, packed the luggage and took it to our room. I found the hotel manager and complained and he promised to move us to better rooms. He got a “brilliant” idea to move the parents to a suite rooms… for 2 days. After that they should pack the things and move to another room… We declined this brilliant option, so after few hours, at 2 PM we got new rooms, which were much better… but not such much as we thought. As you could see on my photos (when they will be available for this review) the bathroom was a disaster. I have waited for the cleaner to left the room, then I took the photos, I gave him a chance… But I do not have the words for it, you must see it by your selves. So, new rooms, nice view, sea, beach, green grass, fine. First night when we went to sleep, we left the window open to get some of the fresh sea air in the room and to fall asleep with the sound of the sea waves. We woke up at ~1 AM. Our room was filled with such a terrible smell that we could barely breathe. I was near to throw up. In the night, the nice green grass was watered with water from the sump. The air was full with urine and excrement smell. Unbelievable. Apparently, when we asked the manager what is this about, he told us that everybody is doing it like this… So from that moment on, we slept with closed windows. The entertaining We did not expected anything. But what we got was something, something BIG. Once a week there is a group playing live music. Based on the manager’s statement, it is “international disco”. I did took a video of the group playing and I have posted it on the youtube (http://www.youtube.com/watch?v=kyyFVhe6XZw) because nobody would believe me that this is evening entertainment at the hotel. The “Star Light Duo” begun to sing at 9 PM. After 15 minutes, there was nobody who would be able to listen to them. And they sung till like 12 PM. There were 4 girls going to hotel each 2 -3 days. They made like gym in the grass (which was funny for me as I saw the watering in the night and now there were people lying in that grass doing gymnastic) and once a week some “dance performance” which was terrible as well. Nothing else The beach and sea The sea was the only nice thing there. Unfortunately, you needed to go out from the beautiful sea with thousands of fishes and go back thru the dirt and excrements to hotel. Summary. Not a 4 stars hotel as promoted by agency, none star whatsoever. Bad food, dirt, no hygiene, awful smell, dirty pool and surrounding. Sanitation on a very low level. Furniture used up. Sometimes there is no water on the hotel (my fiancée, her father and I got diarrhea so we needed to go to the bathroom few times a day. Unfortunately, at the most critical day, there was no water for half a day so we were not able to flush the toilet so we had a really hard time to hold up till the water was running again) In simple words, avoid this “hotel” and don’t go there. I would not recommend this hotelt to anyone, not even to bitter enemy.


Zimmer
  • Sehr schlecht
  • Used up, dirty, stinky. The hotel is one year old, the rooms like 10 years old. In other parts of my review you can read what kind or rooms they had. We saw 4 of them and it was enough for us.


    Restaurant & Bars
  • Sehr schlecht
  • The breakfast No water to drink, only some strange warm mixture of juice, which was not drinkable (we needed to buy clean water in the shop to drink it till the bars opened). Some mixture of bread, with no taste, nor salted nor sweet. Tomato with “mozzarella”, cut sausage with onion named “hot-dog” some cheese, yogurt, some cereals , milk, boiled eggs and salami which tasted awful. There was a man making omelets and pancakes on demand. Only on one day he had glows on (during our 13 nights stay). The floor was so dirty right when you came as first in the “restaurant” you can’t imagine for a place you want to eat in hotel. I have a photo of it. But back to yougurt. On 31.8. my fiancée decided to try out the yogurt. After opening the cup it looked strange, so I have checked the date on the packaging and it was due. Expiration 25.8. I checked others that were there and most of them were due (some 24.8. expiration period). I wanted to take picture of it on next day, but the personal saw me checking the dates so on next day the yogurt was served in bowl… As nobody was eating the “salami” in few days you could find the salami on pizza, rice, in meat “food” etc… Most of the time I took pancakes for breakfast and my fiancée took boiled egg and mixed it with chopped onion and some salt and pepper, nearly all days in the row as we did not wanted to get food poisoning. The Lunch Each day more or less the same. It was server at the beach. Each day there was a soup with same taste (salted, made from the local water) wit variation like onion in it, pasta, vegetables etc. Then there was rice, potatoes and some warm vegetables. One type of meat (nearly all time with same spice which we could not eat after few days) , pizza and pasta. Two types of desert (if you are lucky) and 2 types of fruits, covered by flies. Good luck they had ketchup. When we got lucky, there were fries so our lunch was like fries with ketchup and one or two slices of pizza. The Diner There was more food to choose from. But again, same spices. During 13 nights stay I can say I had 3 – 4 meals that were ok in taste. But as the whole hotel was dirty I had not much courage to eat much… I need to mention something here. On the official webpage of the hotel is statement: “SeaSun Hotel will be famous not just for his uniqueness of the locality but also for the exquisite, creative cuisine and affectionate hospitality.” The hotel manager’s family was staying at the hotel. He got a special made meal for dinner, his kids got special made pizza and hamburgers delivered to rooms. If the cuisine is so creative and exquisite, why they did not eat the same food as us?


    Service
  • Sehr schlecht
  • The Stuff In general, friendly. Most of them. I remember one waiter. We were trying to eat lunch (one of the most difficult things here) and we ordered 2 fanta. One of the cups had still lipstick on it so I stand up and went for the bar for cup exchange. The waiter came and asked for problem. I showed him the cup. He took it and went with me to the bar. I saw him cleaning the lipstick with his finger while we were going to the bar. At the bar he began arguing with me, why I want new cup when this one is “clean”.


    Lage & Umgebung
  • Schlecht
  • The hotel and surroundings The hotel is one year old and it is already falling apart. It looks like after 10 years of heavy usage. The furniture is used up, bathrooms are dirty, and the whole area smells. Don’t get fooled by the photos from the web page of the hotel. Most of them are not true, and one of them is purely visualization. I did not found any room that looked like the bar with the cigar on their web page. The beach is covered by camel excrements and outside the hotel area there is dirt like plastic bottles and different garbage. If you want to go for diving/snorkeling you need to go to next hotel, it has its own pier with direct water entrance. Unfortunately, you can’t enjoy the walk on the beach and look at the sea as you need to look on your feet to not step on some excrement of broken glass etc. So in the evening it is better to stay in hotel premises. The wind is blowing all the time, which is good, so you don’t smell the excrements. There are several “fountains” and “waterfalls” in the hotel area, the water is running only in two of them with a very weak stream you can’t barely see the water flow. All others are just places where the dirt can settle down. The hotel has glass dors and glass tables in the lobby, which were cleaned by napkins etc. so there were not clean most of the time. Not to mention the other “hidden” areas of the hotel which are better to avoid. The “beduin tent” is a very dirty hole which smells. There is a “hotel camel” in the area, for anyone who wants’ to ride it. But there is nobody to clean the excrements of the camel. The only thing what was more or less ok was the beautiful sea, which on the other hand has nothing to do with the hotel


    Aktivitäten
  • Sehr schlecht
  • Beliebte Aktivitäten

    • Strand

    The pool Pool was dirty. The water was so dirty, you could not see the tiles when you were looking down to the bottom of the deepest part of the pool (~2.5 m) you could see the bottom, not the tiles… Each day at 5 PM a hotel guy had put some chemicals in the water (Calcium Hypochlorite Hydrated) to make it usable. There were two local kids selling stuff at the hotel. After I saw them to use the pool, in underpants, no bathing suits, I stopped to use the pool. It was anyway dirty. The pool showers were unusable. The taps were broken; actually only one in the middle was usable after removing the tap (which was loose) and open the water by turning the pin. But the water coming from the showers was somehow smelly. I did a test. There were tons of flies there (no wonder if you are watering your grass with excrements). So when you were lying on at the pool on the banks (which nobody cleaned them since the hotel opening so we did not dare to sit on them without a towel) after bath in the pool or taking the shower, you needed to move all the time to make the flies to fly away. When I did took shower in the room with soap, I could lay at the pool with 70% reduced number of flies hopping on me. So I think, the water was not so clean at all.


    Preis-Leistungs-Verhältnis: Sehr schlechtHotel ist schlechter als in der KatalogbeschreibungHotel wirkt schlechter als angegebene Hotelsterne
    Mehr Bilder(14)
    Infos zur Reise
    Verreist als:Familie
    Dauer:2 Wochen im August 2009
    Reisegrund:Strand
    Infos zum Bewerter
    Vorname:Maros
    Alter:36-40
    Bewertungen:1