Hyatt Centric Jumeirah Dubai

Dear Charly, Thank you for taking the time to share your feedback regarding your stay at Hyatt Centric Jumeirah Dubai. We appreciate your detailed review and would like to address your comments accordingly. We are delighted to hear that you found our hotel beautiful and enjoyed its quiet atmosphere. We understand that our property is relatively smaller compared to some others, but we strive to create an intimate and cozy ambiance that appeals to our guests. We are sorry that the breakfast arrangement did not meet your expectations. Our decision to move away from a buffet style was made with the intention of providing a more personalized and elevated dining experience. We apologize for any inconvenience caused by the initial misinformation you received at the front desk. We strive to provide accurate and helpful information to our guests, and I'm glad that the situation was rectified promptly. Our front desk team will be reminded to ensure accurate information is provided at all times. We regret that the size of our pool and availability of seating caused certain frustration, but we will continue to explore ways to optimize the pool area and seating arrangements to enhance our guests' experience. We are thrilled to know that despite the mentioned challenges, you would consider booking with us again due to our location and the tranquility our hotel offers. We value your loyalty and look forward to welcoming you back to Hyatt Centric Jumeirah Dubai, where we will strive to make your future stay even more memorable. Warm regards, Hyatt Centric Jumeirah Dubai Team