Iberotel Casa Del Mar Resort

Dear Ms. Baldt, First of all we would like to thank you for taking the time to write a constructive feedback about your recent stay at Jaz Casa Del Mar Resort. We would like to apologize for any inconvenience which you might have experienced during your stay. As we are international hotel and hosting approximately 20 different nationalities, we do our best to teach our team members to learn more languages to communicate better with our valued guests and to reach high level of satisfaction. As far for pool umbrellas , we personally discussed your note with our Chief Engineer to be consider in our future plan, we sincerely hope that you will notice the difference on your next visit to Jaz Casa Del Mar Resort. Ms. Baldt, once again, thank you very much for your constructive feedback and we are looking forward to welcome you back to the Jaz Casa Del Mar in the near future. With best regards, Hotel Management