JAZ Elite Casa del Mar Beach

Dear valued Guest, Thank you for your review and for having stayed in Jaz Casa Del Mar Beach. Many thanks also for your constructive feedback and helpful comments. We do apologize for any incontinence. We are taking your comments in consideration, and we will do our best to work on them as notice that your review regarding to your stay during October 2023, by any way we are truly sorry to hear that you were not satisfied with some of our food offerings. We take great pride in providing a diverse and delicious dining experience for our guests, with one main restaurant providing different theme nights and three Al Carde restaurant serving different cuisine in addition our ex-chef around during each meal in case of any guest favorite, and we regret that we did not meet your expectations. Your comments have been shared with our culinary team, who will carefully review the quality and variety of our menu options to ensure improvement. Regarding to all other concerns , I am really surprise that during your stay we didn’t receive one single comment from your side, as our team always around face to face meeting with our guests including management team invited guests three time per week for cocktail party and communicate with all guests and none of your comments has been share with our team in order to solve and change any negative during your stay We appreciate your feedback as it helps us enhance our services and deliver a superior experience to all our guests. We can currently only hope that the positive memories of your holiday will dominate. We would be delighted to welcome you again, in order to meet all your expectations. Jaz Casa Del Mar management team khaled.latif@jazhotels.com