Kempinski Palace Portoroz

Dear Andrea, thank you for taking the time to share with me your positive and constructive feedback regarding your recent stay at our property. It is a great pleasure to read that our valet parking service is efficient and professional. I will gladly share this comment with them, as they highly appreciate having their hard work praised. I am truly surprised to hear that your sink had not been cleaned. Please rest assured that I have shared this among the head of the respective department in order to make sure such important details are not overlooked in the future. We hope to have the opportunity to host your next stay with us in the near future where we are looking forward to extending you an improved experience. Kind regards, Kai Behrens General Manager