Khalidiya Palace Rayhaan by Rotana

Dear Ms. Doris, Thank you for taking the time to share your feedback following your stay with us at Khalidiya Palace Rayhaan by Rotana. We truly appreciate your candid comments and the effort you made to let us know about your experience. We are sorry to learn that our beachfront did not meet your expectations for a seaside getaway. Our aim is for every aspect of a stay to feel relaxed and enjoyable, and we regret that these aspects fell short for you. On a brighter note, we are pleased to know that you found value in the complimentary shuttle service to nearby local attractions. Providing convenient access to local experiences is important to us, and we are glad this enhanced your visit. Ms. Doris, we value your perspective and hope to have the opportunity to welcome you again, so we may provide a stay that aligns more closely with your preferences. Yours sincerely, Christian Rainalter General Manager