- kein 5 Sterne Hotel - weder Untertassen noch kleine Löffel im Speisesaal - völlig verdreckte Geschirr-Wagen - Speisen wurden nur sehr zeitverzögert nachgelegt - jede Kantine ist gemütlicher als dieser Speisesaal - Personal teilweise unfreundlich und lustlos - Müll ( Flaschen, Zigaretten-Kippen ) auf den Gängen - Bad ( Armaturen, Toilette ) stark abgenutzt
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im August 2024 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Michaela |
Alter: | 41-45 |
Bewertungen: | 1 |
Dear Michaela, Thank you for sharing your detailed feedback with us. We’re sorry to hear that your experience did not meet your expectations and appreciate you bringing these issues to our attention. We sincerely apologize for the inconveniences you encountered, from the dining room experience to the cleanliness and condition of the facilities. Your comments have been shared with our management team, and we are taking immediate steps to address these concerns, including reinforcing our cleanliness standards and service quality. We truly value your input as it helps us improve our services. We hope you might consider giving us another chance to provide you with the five-star experience we strive for. Best Regards, Tasos Kafallas - Operations Manager