Die ersten 4 Tage waren wunderbar, die letzten 3 Tage mussten wir wegen einer schweren Magen-Darm-Infektion im Krankenhaus behandelt werden.
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Alter von Kindern: | 3 - 11 |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Mykola L |
| Bewertungen: | 1 |
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that the first part of your stay was enjoyable. However, we are deeply sorry to learn about your recent illness. Please be assured that at our hotel, guest health and safety are our utmost priority. We strictly adhere to the HACCP system, an internationally recognized food safety management protocol. This system ensures that all food preparation and handling processes meet the highest hygiene and safety standards. Our kitchen and food service teams are regularly trained and monitored to prevent any risk of contamination. Additionally, we conduct frequent internal audits and inspections to maintain compliance with these standards. While we regret that you experienced health issues, please know that we continuously strive to provide a safe and clean environment for all our guests. We wish you a swift recovery and hope to have the chance to welcome you again, providing the exceptional experience we aim for. Kind regards, Long Beach Alanya.
