Aus Deutschland5 Sterne zahlen, 3 Sterne erhalten Der Empfang war schon sehr unfreundlich. Die Dame an der Rezeption ähnelte einem Hausdrachen. Der Poolbereich hat uns gefallen. Sonst gab es viele Mängel, die wir noch beschreiben. Falls der Manager uns die Sache schönreden will, sollte er das 5 Sterne Hotel Ariana Beach in Kokkoni Hani besuchen um davon zu lernen.
Die Zimmer waren sauber, jedoch zu klein. Das Bett war hart. Es gab nur eine große Decke für 2 Personen.
Gemüse kalt und warm gab es immer. Fleisch war eher wenig Auswahl . Fisch gab es, Der war oft nicht lecker. Im Restaurant . Der Service ließ Wünsche offen, viele Nichtgriechen, teils emotionslos und unaufmerksam. Bier im Aussenbereich gab es nur Plastikbecher, für Wein standen Gläser bereit🙈.
Kaffee auf dem Zimmer wurde nicht nachgefüllt. Handtuchwechsel im Bad erfolgte täglich.
Die Lage des Hotels war gut, leichte Erreichbarkeit des Ortes und kurze Wege zum Strand.
Beliebte Aktivitäten
- Strand
Mäßige Animation. Das Beste war das Kinderprogramm.
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im Oktober 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Daniela |
| Alter: | 61-65 |
| Bewertungen: | 1 |
Dear Daniela, Thank you for taking the time to share such a detailed and honest review. While we are glad to hear that you appreciated the hotel’s location, the cleanliness of the rooms, and the pool area, we are truly sorry that several aspects of your stay did not meet your expectations. We regret that the room size, bedding comfort, and in-room amenities did not suit your needs. Your comments regarding the coffee replenishment and the request for individual blankets are absolutely valid and will be reviewed with our housekeeping team. We also appreciate your feedback regarding the food variety and the quality of certain dishes. While many guests enjoy the buffet selection, we understand that expectations differ, and your remarks help us identify areas where adjustments may be needed. Your comment about drink service and the use of plastic cups in outdoor areas is related to poolside safety regulations, but we understand how this may feel inconsistent. We are especially concerned to read about your experience with the reception team. This is not the level of warmth and professionalism we aim to provide, and we sincerely apologise if the interaction felt unfriendly or unhelpful. Your feedback has been shared with our front-office management for immediate attention. Regarding the entertainment, we are pleased that the children’s programme stood out positively, but we also take note of your comments about the overall experience. We genuinely appreciate constructive feedback — even when it is critical — as it helps us improve. While we understand that your stay did not reflect the standard you expected, we thank you for highlighting both the positive points and the shortcomings. If you choose to visit Rhodes again in the future, we would welcome the opportunity to offer you a better and more satisfying experience. Warm regards, Tasos Kafallas - Hotel Manager
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