Aus DeutschlandAlso ein 5 * Hotel ist es in unseren Augen nicht. Es wurde weder Milch noch Zucker oder Klopapier am Zimmer aufgefüllt. Es gab einige defekte Sachen, ganz extrem aufgefallen ist es uns bei den Türklinken der öffentlichen WC‘s. Die Badeschuhe die im Zimmer bereit liegen waren bereits dreckig. An einem Tag haben wir sogar ein zerrissene Handtuch erhalten. Sowas spricht nicht für ein 5* Hotel
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 3-5 Tage im Juni 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Tan |
| Alter: | 31-35 |
| Bewertungen: | 1 |
Dear Guest, Thank you for choosing Lyttos Beach Resort for your holidays in Crete. Our goal is to create memorable and care-free experiences for all our guests, and we are sorry to see that our services and facilities did not live up to your expectations. Nevertheless, please allow us to mention the following regarding your comments. Our rooms are regularly maintained and cleaned according to strict standards, but we sincerely regret if this was not reflected during your stay. Furthermore, members of our staff are always available to help with any issues that may arise, and they should be called in order to deal with any problem immediately. Regretfully we have not been contacted during your stay so to take care immediately of some points raised and avoid any disappointment. We really hope you had contacted our Guest Service team, while you were still in-house, so we could discuss on the matters that displeased you and try to do our best to meet your expectations. Hope to have the chance to accommodate you again in the future to renew your overall experience with us. Best Regards, Lyttos Beach - The All-Inclusive Experience
