Media Rotana

Dear Rolf Anton, Thank you for sharing such a detailed and positive review of your recent stay with us! We truly appreciate your thorough feedback, and we're delighted to hear about your positive experiences. LOCATION: We're pleased to know that our location near the palm tree and the accessibility to the metro met your expectations. SPORT: It's great to hear that you enjoyed our well-maintained pool and found our fitness center well-equipped. We hope you'll have the chance to experience the sauna area during your future visits. SERVICE: We're glad to learn that our team was able to address all your requests quickly and in a friendly manner. Guest satisfaction is our top priority. ROOM: We appreciate your understanding regarding the initial dissatisfaction and are happy that we could promptly provide you with an upgrade to enhance your experience. FOOD: It's wonderful to know that you found the food to be sufficiently good, especially as an all-inclusive guest. We offer a variety of dining options to cater to different preferences. HOTEL: Your positive impressions of the hotel, with its multiple restaurant choices and good AI (Artificial Intelligence), are greatly appreciated. We take note of your suggestion for cosmetic repairs, and we'll work on enhancing those aspects. Thank you for acknowledging our efforts in providing good value for the price. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another satisfying stay. Kind regards, Sherif Madkour General Manager