Media Rotana

Dear Thomas, Thank you for taking the time to share your constructive feedback. We are pleased to know that you appreciated our convenient location which allowed you easy access to metro and bus connections. However, we regret to learn that your breakfast experience was affected by crowding and noise during peak hours, as well as limited seating availability. Your feedback is truly valuable to us, as it helps us improve the overall experience of all our guest. Please be assured that your comments have been shared with our restaurant team to review seating flow and service efficiency during busy periods. We also noted your observation regarding the slow service for water during dinner, and this will be addressed with our team to ensure more attentive and timely service. We hope to have the opportunity to welcome you again and provide you with a more seamless and enjoyable stay. Best regards, Sherif Madkour General Manager