MedPlaya Hotel Pez Espada

Dear Hans, Thank you for your continued loyalty as a returning guest and for sharing your honest feedback. We truly appreciate your kind words about our cleanliness standards and friendly staff - these are aspects we take great pride in. We're genuinely concerned about your comments regarding the dining experience, especially as you've enjoyed our food offerings during previous stays. While we do maintain consistent breakfast staples for guest familiarity, we typically rotate several fresh options daily, including regional specialties. We regret this wasn't your experience during this stay. Your feedback about cold dinner dishes is particularly valuable and has been immediately shared with our culinary team for corrective action. As a hotel that values gastronomic excellence, we'll be reviewing both our buffet temperature controls and menu variety. We would be honored to have another opportunity to restore your faith in our dining experience. When your travels bring you back to Torremolinos, please contact me directly at [email/phone] - I'll personally oversee your reservation and dining arrangements to ensure we meet your expectations. Warm regards, Maribel Sanjuán Guest Service Manager MedPlaya Hotels